Terms and Conditions - House Clearance Stevenage
Welcome to our Terms and Conditions page for House Clearance Stevenage. Please read the following terms carefully before engaging our services. By using our services, you agree to comply with and be bound by these terms.
1. Services Provided
We offer comprehensive house clearance services in Stevenage, including the removal of unwanted furniture, appliances, and personal items. Our services encompass:
- Residential house clearances
- Office clearances
- Estate clearances
- Garden and garage clearances
1.1 Scope of Work
Our team will assess the items to be cleared, provide an estimate, and execute the clearance efficiently. All items will be handled with care, ensuring minimal disruption to your property.
2. Booking and Scheduling
To schedule a clearance, please contact us with your preferred date and time. We will confirm the availability and provide an appointment confirmation.
2.1 Rescheduling
If you need to reschedule your appointment, please notify us at least 48 hours in advance. Failure to do so may result in a rescheduling fee.
3. Payment Terms
Payments for our services are due upon completion of the clearance. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing is based on the volume of items to be cleared, the complexity of the job, and the time required. We provide a detailed estimate before commencing work.
4. Cancellation Policy
If you need to cancel your appointment, please provide at least 24 hours notice. Cancellations made with less than 24 hours' notice may incur a cancellation fee.
4.1 Refunds
Refunds are available for any payments made in advance if the cancellation is within the stipulated notice period. No refunds will be provided for cancellations made after the deadline.
5. Liability and Insurance
We take full responsibility for any damages that may occur during the clearance process. Our team is insured, ensuring that any accidental damages are covered.
5.1 Client Responsibilities
Clients are responsible for disclosing any delicate or valuable items that require special handling. We are not liable for damages resulting from undisclosed information.
6. Environmental Responsibility
We are committed to environmentally friendly practices. Items we cannot reuse are disposed of responsibly, adhering to local regulations and guidelines.
6.1 Recycling and Donation
Where possible, we donate usable items to local charities or recycle materials to minimize environmental impact.
7. Privacy Policy
We respect your privacy and ensure that any personal information provided during the booking and clearance process is kept confidential and used solely for service purposes.
7.1 Data Protection
All client data is stored securely, and we do not share your information with third parties without your consent.
8. Dispute Resolution
In the event of a dispute, we encourage open communication to resolve any issues amicably. If a resolution cannot be reached, the matter may be referred to a relevant arbitration service.
8.1 Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any legal actions will be subject to the jurisdiction of the courts in Stevenage.
9. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification of Changes
Changes will be communicated via email or through our official communication channels. It is the client's responsibility to stay informed of any updates.
10. Acceptance of Terms
By engaging our house clearance services in Stevenage, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing our services. We are committed to providing a reliable and efficient house clearance experience.